Business Management & Administration


In North Carolina, we are likely to see new job growth in the Business Management and Administration career cluster in the next decade. Since almost any workplace benefits from strong leadership and organizational support, business management occupations exist in all industries.

Many of us value the peace of mind that comes from knowing that we have other options if we lose our current jobs. More than most clusters, business administration includes careers that move relatively easily from one industry or location to another. Several years ago, the U.S. Bureau of Labor Statistics listed a dozen careers that offer this kind of flexibility. Half of the occupations are in this cluster:

  • Customer service representatives
  • Secretaries and administrative assistants, except legal, medical, and executive
  • General and operations managers
  • General office clerks
  • Management analysts
  • Human resources specialists

Work environments match the functions of specific businesses. While desk jobs with 8-to-5 schedules are typical, business and management workers in industries like transportation and construction may have variable schedules and need to travel to jobsites or work in the outdoors. Educational backgrounds for these jobs range from high school through bachelor’s degrees. Places offering employment include — but are not limited to — corporate and regional management offices; federal, state, and local governments; temporary service agencies; banks; and public colleges and universities.

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Core Skills

The following Core Skills are necessary for success in these occupations.

  • Management of Financial Resources - Making spending decisions and keeping track of what is spent
  • Management of Material Resources - Managing equipment and materials
  • Negotiation - Bringing people together to solve differences
  • Management of Personnel Resources - Selecting and managing the best workers for a job
  • Persuasion - Talking people into changing their minds or their behavior
  • Service Orientation - Looking for ways to help people
  • Systems Analysis - Figuring out how a system should work and how changes in the future will affect it
  • Systems Evaluation - Measuring how well a system is working and how to improve it
  • Writing - Writing things for co-workers or customers
  • Coordination - Changing what is done based on other people's actions


Career Pathways



Career Story

Meghan Nevil

Isothermal Community College

A.A.S., Business Administration

"I am a product of how successful the North Carolina Community College System is."

Not long after Meghan Nevil completed her Associate Degree in Business Administration at Isothermal Community College, she found herself working in her dream job as the Research and Grants Analyst at Haywood Community College.

Meghan graduated from Isothermal with certificates in Business Administration, Economics and Office Administration in addition to her degree.

“When I first started at Isothermal, I didn’t know what I wanted to do. I just knew that I wanted to go back to school and possibly get a degree,” said Meghan. “Within the first year, I changed my program to Business Administration, became a member for Phi Beta Lambda and the Student Government Association, and started working as a work-study student for the Office of Assessment, Planning, and Research.”

That work-study position primed her for her new career at Haywood.

“I am so thankful that I am able to stay within the community college system, because I am a product of how successful the North Carolina Community College System is,” she said. “I feel fortunate that with my current position, I am able to give back.”

Meghan offers some valuable advice for students looking to find new careers.

“Don’t forget to ask for help, and don’t feel afraid to access the writing labs, or computer labs on campus,” Meghan said. “This helped me stay focused and allowed me to accomplish my goals. And most importantly, be proud of your decision to continue your education. It won’t always be easy, but it will be worth it.”

Go to Career Cluster Matrix to find occupations by cluster and interest type.