• First-Line Supervisors of Retail Sales Workers
  • Marketing
  • First-line supervisors of retail sales workers directly oversee and coordinate activities of retail sales workers in a business. Duties may include work such as purchasing, budgeting, accounting, and personnel work in addition to supervisory duties.

    What do they typically do

    • Provide customer service by greeting and assisting customers and by responding to their questions and complaints
    • Direct and supervise employees who take inventory, reconcile cash receipts, or provide services for customers
    • Monitor sales activities to make sure that customers receive satisfactory service and quality goods
    • Inventory stock and reorder when inventory drops to a specified level
    • Teach staff how to handle difficult and complicated sales
    • Hire, train, and evaluate personnel, promoting or firing workers when appropriate
    • Assign employees to specific duties
    • Enforce safety, health, and security rules

    Number of Jobs

    Average Annual
    Job Growth +0.8%
    Job Opening 6,113

    Job Listings

    View available jobs

    Education & Training

    • Education

      These occupations usually require a high school diploma.
      Associated Programs or Majors
      More
      License
      • NA
      More
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Video:First-Line Supervisors of Retail Sales Workers

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