• First-line Supervisors of Non-Retail Sales Workers
  • Marketing
  • First-line supervisors of non-retail sales workers directly supervise and coordinate activities of sales workers other than retail sales workers.

    What do they typically do

    • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
    • Listen to and resolve customer complaints about services, products, or personnel
    • Help staff perform difficult or complicated duties
    • Monitor sales staff performance to ensure that goals are met
    • Formulate pricing policies on merchandise according to profitability requirements
    • Hire, train, and evaluate personnel
    • Analyze details of sales territories to assess their growth potential and to set quotas
    • Attend company meetings to exchange product information and coordinate work activities with other departments

    Number of Jobs

    Average Annual
    Job Growth +0.8%
    Job Opening 1,455

    Job Listings

    View available jobs

    Education & Training

    • Education

      Most require a four-year bachelor's degree, but some do not.
      Associated Programs or Majors
      • NA
    Change 1087
Video:First-line Supervisors of Non-Retail Sales Workers

careerVideo provided CareerOneStop. CareerOneStop is sponsored by the U.S. Department of Labour, Employment and Training Administration and the Minnesota Department of Employment & Economic Development.