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OCCUPATION
PROFILE
PROFILE
- Statewide
- Western Prosperity Zone
- Southwest Prosperity Zone
- North Central Prosperity Zone
- Northeast Prosperity Zone
- Northwest Prosperity Zone
- Piedmont-Triad Prosperity Zone
- Sandhills Prosperity Zone
- Southeast Prosperity Zone
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Business, Management and Administration
- Annual Median Wage$ 30,807$28,376
$35,658Annual NC Wage Range
Growth Rate
Very Slow Growing
- Switchboard Operators handle telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. They can also supply information to callers and record messages.
What do they typically do
- Place telephone calls or arrange conference calls as instructed
- Answer incoming calls, greeting callers, providing information, transferring calls, or taking messages as necessary
- Perform administrative tasks such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes
- Relay or route written or verbal messages
- Process incoming or outgoing mail, packages, or deliveries
- Page individuals to tell them of telephone calls, using paging or interoffice communication equipment
- Perform various data entry or word processing tasks such as updating phone directories, typing or proofreading documents, or creating schedules
- Operate communication systems such as telephone, switchboard, intercom, two-way radio, or public address
Number of Jobs
Average AnnualJob Growth -2.7%Job Opening 4Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsMoreLicenseMore
NC Workforce CredentialsPrivate Training Programs4636Change -10