Switchboard Operators handle telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. They can also supply information to callers and record messages.
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Print Occupation
- Switchboard Operators
Business, Management and Administration
What do they typically do
- Place telephone calls or arrange conference calls as instructed
- Answer incoming calls, greeting callers, providing information, transferring calls, or taking messages as necessary
- Perform administrative tasks such as accepting orders, scheduling appointments or meeting rooms, or sending and receiving faxes
- Relay or route written or verbal messages
- Process incoming or outgoing mail, packages, or deliveries
- Page individuals to tell them of telephone calls, using paging or interoffice communication equipment
- Perform various data entry or word processing tasks such as updating phone directories, typing or proofreading documents, or creating schedules
- Operate communication systems such as telephone, switchboard, intercom, two-way radio, or public address
Number of Jobs
Average Annual
Job Growth -1.6%
Job Openings 4
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
Private Training Programs
45
39
Change -6