Dispatchers schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Their duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
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- Dispatchers
Transportation, Distribution, and Logistics
What do they typically do
- Oversee all communications within specifically assigned territories
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations
- Prepare daily work and run schedules
- Address questions, problems, or requests for service or equipment with customers or supervising personnel
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios
- Receive or prepare work orders
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information
- Monitor personnel or equipment locations and utilization to coordinate service and schedules
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications
- Advise personnel about traffic problems
- Order supplies or equipment and issue them to personnel
Number of Jobs
Average Annual
Job Growth +0.6%
Job Openings 724
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
Private Training Programs
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Change 324