Order Clerks receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. They usually receive orders via mail, phone, fax, or other electronic means.
Webforms
Print Occupation
- Order Clerks
Business, Management and Administration
What do they typically do
- Verify customer and order information for correctness, checking it against previously obtained information as necessary
- Obtain names, addresses, billing information, product numbers, and specifications of items to be purchased, entering information on order forms
- Check inventory records to determine availability of requested merchandise
- Receive and respond to customer complaints
- Review orders for completeness according to reporting procedures, and forward incomplete orders for further processing
- Inform customers by mail or telephone about order information such as unit prices, shipping dates, and any anticipated delays
- Direct specified departments or units to prepare and ship orders to designated locations
- Prepare invoices, shipping documents, and contracts
Number of Jobs
Average Annual
Job Growth -1.5%
Job Openings 422
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
Private Training Programs
3935
3425
Change -510