Answer telephone calls and respond to inquiries or transfer calls

Greet guests and seat them at tables or in waiting areas

Tell patrons about establishment's specialties and features

Speak with patrons to ensure their satisfaction with food and service, to respond to complaints, or to make conversation

Inspect dining and serving areas to make sure that they are clean and properly set up

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings

Keep in touch with kitchen staff, management, serving staff, and customers to make sure dining details are handled properly and customers' concerns are addressed

Provide guests with menus