First-line Supervisors of Personal Service Workers supervise and coordinate activities of personal service workers.
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- First-Line Supervisors of Personal Service Workers
- Human Services
What do they typically do
- Meet with managers or other supervisors to stay informed of changes affecting operations
- Assign work schedules, following work requirements, to make sure that service is of good quality and on time
- Resolve customer complaints about worker performance or services rendered
- Observe and evaluate workers' appearance and performance to ensure quality service and to comply with specifications
- Use customer/guest feedback to make improvements
- Train workers in proper operating procedures and functions, and explain company policies
- Inform workers about interests or special needs of specific groups
- Inspect work areas or operating equipment to make sure they conform to established standards in areas such as cleanliness or maintenance
Number of Jobs
Average Annual
Job Growth +1.6%
Job Openings 154
Education & Training
- Education Most occupations require training in vocational schools, related on-the-job experience, or an associate's degree.Associated Programs or MajorsLicense
Private Training Programs
1036
1197
Change 161