• First-Line Supervisors of Personal Service Workers
  • Human Services
  • Annual Median Wage
    $ 39,255
    $30,777 range bar $62,107
    Annual NC Wage Range
    Growth Rate
    Image of growth rate score 5
    Very Fast Growing
  • First-line Supervisors of Personal Service Workers supervise and coordinate activities of personal service workers.

What do they typically do

  • Meet with managers or other supervisors to stay informed of changes affecting operations
  • Assign work schedules, following work requirements, to make sure that service is of good quality and on time
  • Resolve customer complaints about worker performance or services rendered
  • Observe and evaluate workers' appearance and performance to ensure quality service and to comply with specifications
  • Use customer/guest feedback to make improvements
  • Train workers in proper operating procedures and functions, and explain company policies
  • Inform workers about interests or special needs of specific groups
  • Inspect work areas or operating equipment to make sure they conform to established standards in areas such as cleanliness or maintenance

Number of Jobs

Average Annual
Job Growth +1.6%
Job Openings 154

Job Listings

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Education & Training

  • Education

    Most occupations require training in vocational schools, related on-the-job experience, or an associate's degree.
    Associated Programs or Majors
    More
    License
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Private Training Programs
1036

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