• First-line Supervisors of Non-Retail Sales Workers
  • Marketing
  • First-line supervisors of non-retail sales workers directly supervise and coordinate activities of sales workers other than retail sales workers.

What do they typically do

  • Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business
  • Listen to and resolve customer complaints about services, products, or personnel
  • Help staff perform difficult or complicated duties
  • Monitor sales staff performance to ensure that goals are met
  • Formulate pricing policies on merchandise according to profitability requirements
  • Hire, train, and evaluate personnel
  • Analyze details of sales territories to assess their growth potential and to set quotas
  • Attend company meetings to exchange product information and coordinate work activities with other departments

Number of Jobs

Average Annual
Job Growth +0.8%
Job Opening 1,455

Job Listings

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Education & Training

  • Education

    Most require a four-year bachelor's degree, but some do not.
    Associated Programs or Majors
    • NA
Private Training Programs

First Step

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Next Step

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Video:First-line Supervisors of Non-Retail Sales Workers

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