First-line supervisors of retail sales workers directly oversee and coordinate activities of retail sales workers in a business. Duties may include work such as purchasing, budgeting, accounting, and personnel work in addition to supervisory duties.
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- First-Line Supervisors of Retail Sales Workers
Marketing
What do they typically do
- Teach staff how to handle difficult and complicated sales
- Provide customer service by greeting and assisting customers and by responding to their questions and complaints
- Enforce safety, health, and security rules
- Inventory stock and reorder when inventory drops to a specified level
- Assign employees to specific duties
- Monitor sales activities to make sure that customers receive satisfactory service and quality goods
- Hire, train, and evaluate personnel, promoting or firing workers when appropriate
- Direct and supervise employees who take inventory, reconcile cash receipts, or provide services for customers
Number of Jobs
Average Annual
Job Growth +0.0%
Job Opening 5,786
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
Private Training Programs
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