• Insurance Claims and Policy Processing Clerks
  • Finance
  • Insurance claims and policy processing clerks handle new insurance policies, changes to existing policies, and claims forms. They obtain information from customers to make sure that claims and application forms are accurate and complete.

What do they typically do

  • Interview clients and take their calls to provide customer service and get information about claims
  • Prepare insurance claim forms or applications and review them for completeness
  • Process and record new insurance policies and claims
  • Review data on insurance applications and policies to make sure that the information is correct and complete
  • Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data
  • Pay small claims or collect initial premiums and issue receipts
  • Maintain files for each policyholder, including policies that are to be reinstated or cancelled
  • Transmit claims for payment or further investigation

Number of Jobs

Average Annual
Job Growth +1.5%
Job Opening 657

Job Listings

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Education & Training

  • Education

    Most occupations require training in vocational schools, related on-the-job experience, or an associate's degree.
    Associated Programs or Majors
    • NA

First Step

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Video:Insurance Claims and Policy Processing Clerks

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