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OCCUPATION
PROFILE
PROFILE
- Statewide
- Western Prosperity Zone
- Southwest Prosperity Zone
- North Central Prosperity Zone
- Northeast Prosperity Zone
- Northwest Prosperity Zone
- Piedmont-Triad Prosperity Zone
- Sandhills Prosperity Zone
- Southeast Prosperity Zone
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Business, Management and Administration
- Annual Median Wage$ 47,126$31,718
$72,328Annual NC Wage Range
Growth Rate
Very Slow Growing
- First-line Supervisors of Office and Administrative Support Workers directly supervise and coordinate the activities of clerical and administrative support workers.
What do they typically do
- Discuss job performance issues with employees to identify causes and to work on solving the problems
- Resolve customer complaints or answer customers' questions about policies and procedures
- Recruit, interview, and select employees
- Work with management to implement the organization's policies, procedures, and service standards
- Evaluate employees' job performance and recommend appropriate personnel action
- Guide employees in handling difficult or complex problems and in settling escalating complaints or disputes
- Train or instruct employees in job duties and company policies or arrange for others to lead training
- Supervise work of office, administrative, or customer service employees to make sure they maintain quality standards, deadlines, and proper procedures
Number of Jobs
Average AnnualJob Growth -0.1%Job Opening 105Education & Training
- Education Most occupations require training in vocational schools, related on-the-job experience, or an associate's degree.Associated Programs or MajorsMoreLicenseMore
NC Workforce CredentialsPrivate Training Programs995985Change -10