- Statewide
- Western Prosperity Zone
- Southwest Prosperity Zone
- North Central Prosperity Zone
- Northeast Prosperity Zone
- Northwest Prosperity Zone
- Piedmont-Triad Prosperity Zone
- Sandhills Prosperity Zone
- Southeast Prosperity Zone
.
Business, Management and Administration
- Annual Median Wage$ 36,583$27,306
$56,084Annual NC Wage Range
Growth Rate
Very Slow Growing
- Customer service representatives work with customers to resolve complaints, process orders, and provide information about an organization's products and services.
What do they typically do
- Listen to customers' questions and concerns and provide answers or responses
- Provide information about products and services
- Take orders, calculate charges, and process billing or payments
- Review customer accounts and make changes, if necessary
- Handle returns or complaints
- Record details of customer contacts and actions taken
- Refer customers to supervisors or more experienced employees
Number of Jobs
Average AnnualJob Growth -0.8%Job Opening 152Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsMoreLicenseMore
NC Workforce CredentialsPrivate Training Programs12841181Change -103