Receptionists and Information clerks respond to questions from the general public, customers, visitors, and other interested parties. They provide information about an establishment's activities and the location of departments, offices, and employees within the organization.
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Print Occupation
- Receptionists and Information Clerks
Business, Management and Administration
What do they typically do
- Answer the telephone and take messages or forward calls
- Schedule and confirm appointments and maintain calendars
- Greet customers, clients, and other visitors
- Check in visitors and direct or escort them to their destinations
- Inform other employees of visitors' arrivals or cancellations
- Enter customer information into the organization's database
- Copy, file, and maintain paper or electronic documents
- Handle incoming and outgoing correspondence
Number of Jobs
Average Annual
Job Growth +0.8%
Job Openings 385
Education & Training
- Education These occupations usually require a high school diploma.Associated Programs or MajorsLicense
Private Training Programs
2582
2765
Change 183