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PROFILE
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- Western Prosperity Zone
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Information Technology
- Annual Median Wage$ 31,320$30,168
$59,874Annual NC Wage Range
Growth Rate
Fast Growing
- Computer User Support Specialists assist computer users and organizations by providing technical help directly to computer users.
What do they typically do
- Analyze customers' computer problem to diagnose it and determine the cause
- Document customers' descriptions of their computer problems
- Guide customers through the recommended problem-solving steps
- Set up or repair computer equipment and related devices
- Install and train users on new hardware or software
- Inform team members and managers of major problems or of customers' recurring concerns
Number of Jobs
Average AnnualJob Growth +1.3%Job Opening 38Education & Training
- Education Most occupations require training in vocational schools, related on-the-job experience, or an associate's degree.Associated Programs or MajorsMoreLicenseMore
NC Workforce Credentials- CompTIA A+ [Computing Technology Industry Association (CompTIA)]
- CompTIA IT Fundamentals [Computing Technology Industry Association (CompTIA)]
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