• Computer User Support Specialists
  • Information Technology
  • Annual Median Wage
    $ 57,872
    $35,052 range bar $103,126
    Annual NC Wage Range
    Growth Rate
    Image of growth rate score 5
    Very Fast Growing
  • Computer User Support Specialists assist computer users and organizations by providing technical help directly to computer users.

What do they typically do

  • Analyze customers' computer problem to diagnose it and determine the cause
  • Document customers' descriptions of their computer problems
  • Guide customers through the recommended problem-solving steps
  • Set up or repair computer equipment and related devices
  • Install and train users on new hardware or software
  • Inform team members and managers of major problems or of customers' recurring concerns

Number of Jobs

Average Annual
Job Growth +1.6%
Job Openings 625

Job Listings

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Education & Training

Private Training Programs
6264

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Change 967